Refund policy

Refunds & Payment Plans

Refunds are not offered except in cases where an item arrives damaged or defective and is reported within the required timeframe.

Orders placed using payment plans, including Sezzle, are non-refundable if canceled at any time.

Returns & Exchanges

Due to the made-to-order, limited, and pre-order nature of our products, all sales are final.

We do not accept returns or exchanges on any items.

Agreement to Policies

By completing a purchase on designsbytone.com, you acknowledge and agree to all policies stated above.

If you have questions or concerns regarding your order, please contact us and we will assist where applicable.